Senior Licensing & Enforcement officer

Grade 9, £42,107 - £45,117 (inclusive of local weighting) depending on experience.
Full time 37 hours pw. Permanent.
Based in Hertford with the option for home working up to 50% of working hours.

Are you enthusiastic, customer-focused, technically knowledgeable, with good communication skills and enjoy delivering high quality services to customers.

Are you able to understand and explain complex matters in a way that helps people to achieve compliance? Could you mediate between parties with opposing positions? Are you the type of person who enjoys a varied and fast-moving customer facing environment.

Are you an experienced manager or someone with the skills and the drive to step up into a management role.

We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work in a supportive team on a wide range of projects.

What will you be doing?

• Managing the team that deals with all applications.
• Aiding the authority in achieving compliance with a wide number of regimes.
• Dealing with a wide variety individuals and agencies building affective partnerships.
• Prepare reports for Committee, Executive and Council.

About you

As an ideal candidate, you will have:
• Educated to degree level or able to demonstrate equivalent qualifications or experience.
• Able to demonstrate expert licensing and enforcement knowledge.
• Demonstrable ability to lead and contribute meaningfully to projects and cross cutting working groups.
• The ability to deal with challenging situations using tact and discretion.
• Excellent organisational skills, with the ability to work without supervision, prioritise work to meet deadlines.

What can we offer you?

• A stimulating and supportive work environment.
• Flexible working arrangements, including flexitime.
• 26-29 days annual leave rising to 34 days with 5 years’ local government service.
• Employee well-being programme.


How to apply

For an informal discussion about the role and to find out more about East Herts Councils ambition please contact Oliver Rawlings, Service Manager – Licensing & Enforcement, on 01992 531629.

Closing date: 14th October 2024 at 9am.

Interviews will be held on: 21st October – 1st November 2024.

This is a key role in the delivery of the Licensing function so if you’re looking to make a difference and improve things in East Hertfordshire please apply via the button shown.

We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.